Shipping & Delivery

Shipping

We ship worldwide.

We offer two types of shipping. We offer Worldwide free standard shipping by Deutsche Post DHL PRIORITY on all orders over €75,-, included is basic tracking and signature for receipt. Below €75,- we offer this shipping for as low as €4,95.

Secondly we offer DHL International Premium shipment, the costs depend on the region and are shown as an option at checkout. All DHL International Premium Shipments are insured up to €500,-.

Returns

Returns from within the European Union are also free of charge the first time

Returns from outside the EU or after first time exchange the return shipment costs of €10,- will be charged or discounted on the refund.

Delivery time

Al orders that are in before 13:00 hours (central European time) from items in stock are shipped the same day. All orders on holidays/weekends or after 13:00 hours (central European time) orders get shipped the next business day. Products that are in backorder are shipped usually within 2 weeks. With Standard shipping delivery is between 3 to 5 business days within the EU and 10-14 on destinations outside the EU. With International Premium Shipping delivery takes 2-4 business days within the EU. All orders shipped outside the European Union are depending on customs clearance, therefore shipping times are longer depending on customs.

Returns and Exchanges

We offer a 100% satisfaction guarantee with absolute hassle free returns. Included in your order is a return form, please follow the instructions and use the return labels that are provided.

For more information check our page Returns & Exchanges or contact us via Chat, WhatsApp at +1714 408 7707 or E-mail us at info@scrub-supply.com.