Refunds & Exchanges
Have you ordered a wrong size, then exchange it for a better one!
When you want to exchange an item, you can easily place a new order with the correct item. The item you want to exchange will be returned according to our regular return procedure. Or you can contact us via firstname.lastname@example.org with your order number and the product, color and size that you would like to receive in exchange.
We gladly accept the return of unworn, unwashed, and undamaged items within 14 days after receiving date. Original tags must be attached. Unfortunately, we cannot issue a return for Gift Wrapping or Final Sale items.
To return an item please contact us via email@example.com
After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount. Only the costs for returning from your home to us are for your own account. For the costs, consult the website of your carrier for exact rates.
To where do I return my order?
6438 XV, OIRSBEEK
Click here to download the Returns Form including all instructions, for helping you as quick as possible we would like to ask you to send us also a short email in case you want to exchange your items for different once.
Please always ask for a shipping confirmation. With this proof the shipment can be traced. We can not be held liable for missing shipments that are addressed to us. After receipt of the returned items, the purchase amount will be refunded to your account within 10 working days.